Servicenow flow catalog variables. Now I want to get the variable value from the catalog task level (whatever fulfiller selects) into the flow designer how do I get that? DeveloperBuild, test, and deploy applications DocumentationFind detailed information about ServiceNow products, apps, features, and releases. Now I need to access variables in flow based on catalog item of current request execution. What do I have to do within that action so that the variables section that appears in the RITM shown below, also appears in the Task? This is an existing workflow and it's bei Jul 31, 2019 · Hello guys, I have created a Flow Designer that leverage the Service Catalog plug in and retrieve the variable from the Catalog Item. - It works perfectly on the Service Catalog form (I can see all the values I expect to be there) - On the Flo Jun 2, 2022 · That is, variables declared within the if statement can only be used within the if branch. getDisplayValue), but with Flow des Jun 28, 2020 · Hi Taha, I have a query regarding to flow designer, My requirement is to set the variable value in RITM for the specific Catalog Item. This step will create mapping between catalog task and variables in "sc_item_variables_task" table. - It works perfectly on the Service Catalog form (I can see all the values I expect to be there) - On the Flo Jul 23, 2020 · Hi all, I'm trying to update a variable on a task (or ritm) from within a flow in flow designer. Mar 12, 2020 · I'm trying to create a re-usable Flow in Flow Designer, but I'm unsure how that will work when using the 'Get Catalog Variables' step. They can be text fields, dropdowns, checkboxes, reference fields, or even containers with multiple Aug 7, 2025 · This approach was engaging for Service Catalog Flow developers and added a layer of customization to the process. Previously in Workflow, you could access catalog item variables through script using something like current. You can then use the catalog variable data pill in your catalog task. i can access that variable into business rule as as scRecord. How can I pass that Sep 16, 2025 · Variables define what information the user needs to provide when ordering a catalog item. all Variables "dynamic" from the current chosen Catalog Item? Aug 13, 2020 · The Get Catalog Variables action allows you to access Service Catalog variables as data pills in a flow, including flow-specific variables. This creates "Test Item" with the flow "Test Flow Designer" Jan 10, 2025 · Currently the flow designer is taking value from the catalog item level that is null (I hide that field on catalog item level), and the flow is not working as per my expectations. " Configure the Action Jun 29, 2020 · Hey, we deploy currently in our company a Global Service Catalog wit more than 200 Items. But with the help of a small self-developed Flow Action this functionality can be implemented quickly, and this article shows how to do that. created three inputs, one reference type called task that references the sc_task table, one string type called variable, another string type called new value 3. variables. Steps to Reproduce Import the attached update set. In Paris, it now allows you to access multi-row variable sets along with their rows and columns as data pills. Apr 22, 2021 · Hello all, I'm an long-time admin (since Aspen) and am finally making the jump to Flow Designer when it comes to Catalog Items instead of Workflows. Here assignment group will give input for employ Oct 27, 2022 · Using ‘Get Catalog Variable’ action too early This is the number one most common mistake that I see people make when creating flows for Catalog items. PartnerGrow your business with promotions, news, and marketing tools Jun 15, 2023 · Solved: Screenshots of Request Account - Attachments variable set Screenshot of Flow Get Catalog Variables Here we are getting vars from Request Hi , Instead of using a script, use the flow action 'Get Catalog Variables'. One of the variable is a "choice" (Look up Select Box). Can anyone please to access the variable "employee id" in sc_task. we have observed system showing regular variables on catalog item and only shows one variable from a variabl Jun 25, 2020 · FLOW designer not fetching catalog variables data/value from Get Catalog Variable action. variable_name. com May 8, 2025 · Solved: I have a catalog item [ sc_cat_item] an d a variable [item_option_new] in it. I created the trigger as Service Catalog, Action Get Catalog Variable from HR Job Profile (Catalog Item). Using the "Get Catalog Variables" Flow Action multiple times will return Outdated Variables. Prerequisites : Install this plugin Flow Designer Apr 22, 2021 · Hello all, I'm an long-time admin (since Aspen) and am finally making the jump to Flow Designer when it comes to Catalog Items instead of Workflows. u_variable_name In doing this, you could re-use Jul 23, 2020 · Hi all, I'm trying to update a variable on a task (or ritm) from within a flow in flow designer. LearningBuild skills with instructor-led and online training. PartnerGrow your business with promotions, news, and marketing tools Dec 5, 2024 · So there is one variable named var1 in the sc_task record name scRecord. I want to use that variable in a flow. Is there any way I can achieve this as get catalog variables doesn't work in this situation. Is it possible to get e. By the end, you'll understand how to initiate flows when catalog items are submitted and how the data captured through catalog variables becomes available for further processing. Add the "Get Catalog Variables" Action: In your Flow Designer canvas, after your "Service Catalog" trigger, click the "+" icon to add a new action. But got stuck in the step to set the variable's value. Choose "Service Catalog" and then "Get Catalog Variables": In the "Actions" panel that appears, under the "ServiceNow Core" section, select "Service Catalog. I’m yet to come across anyone transitioning from using Workflow Editor to Flow designer for Request item workflows who hasn’t made this mistake, myself included. What I have done is: 1. getDisplayValue), but with Flow designer, I'm not sure how to recreate the same thing. After getting the Catalog Variable, add a "Set Flow Variable" to set the catalog variable to the Flow Variable. The submitter won't be able to give the input for the variable while submitting the requester detail. g. Jun 5, 2021 · Hi, In this article, I will show you how we can access the variables data in the flow designer. And selected all the variables there too. run a simple script to update the variable typed in the Apr 22, 2025 · I have a catalog item which has a custom flow created in Flow Designer, and there is a "Create Task" action within the flow. I'm getting the variable values when the Hi, I've a flow which is being used in multiple catalogue item. Oct 23, 2021 · Until today, there is no way to modify the value of catalog variables in Flow Designer using an Action. Then, use the flow variable in the if statement in step 9. However, I recently discovered the Get Catalog Variables feature, which confirms that the variables are already present on the Service Catalog page. . Dec 27, 2023 · Learn how to utilize #flowdesigner and #servicenow to effectively manage EP2 workflows and enhance user experiences with catalog item variables. Apr 22, 2025 · @Mike LHCG1 To get the variable section you need to use "Create Catalog Task" step in flow. due to which i am unable to set the dynamic approval and task assignment. See full list on blog. I have currently the issue, that I need for each Catalog Item "static" Action for " Get Catalog Variables " So I need for all 200 Catalog Items 200 specific Flows. Let's dive into the core aspects of using Flow Designer to automate your Service Catalog processes. ImpactAccelerate ROI and amplify your expertise. " From the list of available actions, choose "Get Catalog Variables. The ‘Get Catalog Variable’ action gets the variable’s value when the Apr 7, 2023 · Hi, in Flow designer we are using oob action 'Get Catalog Variables'. Oct 28, 2020 · Hi All, I have a flow for service catalog to create a user record in sys_table . Create a custom action called "update TASK variable" 2. var1 but i want to access that variable into flow desginer 1st i get that record by - lookup Record action then I want to update that var1 variable on i DeveloperBuild, test, and deploy applications DocumentationFind detailed information about ServiceNow products, apps, features, and releases. To usage variables defined in the if branch after the if branch, create a Flow Variable. But this is not fetching or showing all Available variables from the selected Catalog item and Variable sets template. snowycode. In a workflow, I know how to display the value of an entry in select box variables (current. 7vrqf dpd2 ifabvp 0gh5pv dhwg ssrqk bjgxu zajkq orjvnn 3g03bu